Caroline Sapriel    |    Managing Director    |

Caroline Sapriel is the founder and Managing Director of CS&A, a specialist risk and crisis and business continuity management consulting firm with offices in Hong Kong, the United Kingdom, Belgium, The Netherlands, Singapore, and the United States. With over 20 years’ experience in risk and crisis management, corporate and public affairs, Caroline is recognized as a leader in her profession and acknowledged for her ability to provide customized, results-driven counsel at the highest level.

In the field of risk and crisis management, Caroline has advised senior corporate executives in high-risk industries internationally. Her multi-disciplinary background and experience has enabled her to provide clients with an in-depth analysis of their crisis management capability as well as help them develop effective risk and crisis response organizations and stakeholder and reputation management strategies. In Asia, where she originally founded the company, Caroline designed many of the crisis management processes and documentation used by leading western multinationals today. Over the years, she has been directly involved in helping clients manage crises in the oil and gas, aviation, tobacco and consumer product sectors.

Caroline is an accomplished trainer, facilitator and coach in risk, issues and crisis management as well as in communication skills. As such, she has coached many senior executives at leading multinational corporations internationally.

Caroline is regularly invited to speak at international conferences and seminars on risk and crisis management. As part of CS&A’s affiliation with the European Academy of Crisis Management and the Crisis Research Center of Leiden University in the Netherlands, she has lectured at a course on institutional crises at the graduate school of public administration of Leiden University. She has been a member and served on the board of IABC Hong Kong and Belgium Chapters of The International Association of Business Communicators (IABC) since 1987 and has spoken at several of its international and European conferences.

Prior to establishing her own consulting firm, Caroline held various senior management positions with international public relations firms including The Rowland Company and Hill & Knowlton.

Caroline is fluent in French, English, Spanish, and Mandarin, and holds a BA degree in Chinese.