CS&A PUBLICATIONS, ARTICLES AND CASE-STUDIES (pdf files)

Abstract: Bien Identifier Pour Mieux Manager Le Risque by Laurent Buffeteau

[pdf file]

Abstract: Companies are increasingly emphasizing proactive approaches to crisis communication by Caroline Sapriel

published in September-October 2007 issue of IABC's Communication World magazine[pdf file]

Abstract: Looking at the Überlingen air crash as an example, Lina Kolesnikova explores how organisations can better handle the needs of survivors and relatives to prevent further distress and tragedy.

published in Crisis Response Journal June 2007, vol3 issue 3 (www.crisisresponsejournal.com under aviation)[pdf file]

Abstract:   Parts of any crisis management will have to include understanding how to talk to the families involved,what religious rites must be respected, how to get it right with the press to name a few

Independant supplement from Media Planet about Business continuity distributed in The Times, July 26, 2006 [pdf file]

Abstract:  Many organisations have crisis management plans in place, but they are not always tested nor updated as often as they should to reflect the ever changing risk environment.

The Asian Banker Journal - Issue 61- May 2006 [pdf file]