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The wisest leader once pointed out that a successful leadership team is like a successful football team: Everyone brings a different skill-set to the game but they all have a…

Are You on Top of the Wuhan Virus Crisis? 5 Things Your Organization Should Be Doing Right Now

January 28, 2020

CS&A International Risk and Crisis Management

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The Wuhan virus is threatening public safety and has the potential to damage organizations significantly, even those who do not have operations in China. The situation is unfolding rapidly and…

Regulatory Capture – Boeing Lays It Bare

January 27, 2020

Daniela Fernandez Wong Kit

What is ‘regulatory capture’? It is a situation where a regulated organization has too much power over the decisions of its regulator. The Boeing scandal is a great illustration of how…

62% of Organizations Have PR Crisis Plans, Just 49% are Updated; Cyber Crime Lacks Attention

December 10, 2019

It’s a common coping mechanism. Avoid planning for or discussing something that you don’t want to face and it will go away, as if it never existed. While we know…

Powerful Stakeholder Communication Workshop

November 22, 2019

Why communicate at all in a crisis? How can you be sure your message will help the situation and not make it worse? With all the storm of other communications…

Building Your Crisis Resilience Never Stops— A Checklist for Improvements!

September 10, 2019

CS&A International Risk and Crisis Management

Download your checklist here! Building organisational crisis resilience is a never-ending game: new teams are on board, new business streams, operations, or production sites are launched and new markets are open, all…

Crisis Management 3.0: Between robots and big data, what’s left for humans?

August 28, 2018

Stephane Prudhomme

Uncategorized

I like to spread the idea that robots will soon be able to manage corporate crises thanks to big data, metadata, IT improvement such as blockchain and artificial intelligence, and…

Interview: Leadership in crisis management and corporate risk avoidance

July 23, 2018

CS&A International, Uncategorized

By SecurityBrief Australia in preparation of the ASIAL Security Conference in Melbourne on 25-27 July, 2018. In today’s world, the main driver of corporate risk is extreme stakeholder outrage. This…

An Oscar for the Crisis Leader

March 6, 2018

In the three-part blog series on core crisis team roles we kicked off in late 2017, we already addressed the critical roles of Crisis Logger and Crisis Manager. Last but…

What Questions Should Your Board of Directors be Asking About Crisis Management?

February 5, 2018

Janice Armstrong

In recent months, we have all heard about the Apple Company and the public backlash to the disclosure of its company’s tax avoidance plan or the Weinstein Company and accusations…

Top 5 Reasons Mass-Scale Conferencing Should be Part of Your Crisis Response Plan

January 23, 2018

Carl Mavromichalis

What if I told you that there is technology available that can handle a live, 2-way conversation with hundreds or thousands of participants at once without hearing everyone talking at…

Crisis Manager, Crisis Leader: Who is Who and Who Does What?

November 6, 2017

In our last blog we wrote about the importance of the Crisis Logger on a crisis management team. This month we are focusing on two other core roles on the…

Take Note! Logging – The Much Overlooked And Underrated Crisis Skill

September 14, 2017

Koen Peeters

Nearly three quarters have passed of what can already be labelled a turbulent year: political scenes have changed dramatically and tensions between some nations are surging, one city after another…

Surprise, You’ve Just Been Quoted!

August 4, 2017

Mark Bernheimer

Do you know the secret code word reporters use when they call you, to signify that you’re being quoted? Read on and I’ll tell you.The subject came to mind after…

Got a Crisis? Who You Gonna Call?

April 18, 2017

Janice Armstrong

Engaging Government Before-During And After A Crisis It is every company’s worst case scenario – safety claims about your number one product have been made by several consumers, the issue…

The CEO at the Helm in a Crisis?

March 23, 2017

Much has been said over the years about the role of the CEO in a crisis. From those staunchly advocating that the top man or woman must be in the…

The Cognitive Competency of Crisis Management

September 5, 2016

How to tap the mastery of unconscious reasoning By Linda V. Fancy, founder of MeManagement I’ve heard it said the best we can do in life is to get out of the…

Working with Journalists During a Crisis

May 26, 2016

Mark Hooper

During my years working in Corporate Communications at The Boeing Company, we had a number of high profile incidents and accidents that challenged the company and helped us understand ways…

Workshop: “Managing a Social Media Crisis”

April 19, 2016

Koen Peeters