On this day 30 years ago, CS&A International was born
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We wish to celebrate this milestone and honour all of you who have been part of this journey: Our clients, our team and our business associates, many of whom have…
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Hope for the Best and Plan for the Worst- Or Should it be Plan for the Worst and Hope for the Best?
As we are nearing the end of 2020, this 17th century adage has been our moto throughout this unprecedented year. What has it meant for us and more critically what…
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Have You Thought About Crisis Team Fatigue? 5 Tips to Avoid It and Re-Energise Your Team
Your crisis team has been on high alert, even in top gear, since March. Have you addressed the impact that this may have if something unexpected is around the next…
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Sharpening your Crisis Leadership Skills for the Challenging Times Ahead
by Anthony Spota and Caroline Sapriel For the last 6 months the Covid-19 pandemic has put a massive amount of stress and responsibility on the shoulders of corporate leaders.…
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Covid-19: The Communication Pitfalls of Comparative Statistic
“But their numbers are better than yours!” In a good recording system you take into account both confirmed and suspected cases,” said inter-federal Covid-19 spokesperson Steven Van Gucht of Friday…
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Covid-19 – Your Worst Case Scenario? Think Again!
One of the key pillars of great crisis management is the development of worst-case scenarios. This skill has two contexts: In your enterprise risk assessment for the purpose of understanding…
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What Good is Your Lawyer in a Crisis?
The wisest leader once pointed out that a successful leadership team is like a successful football team: Everyone brings a different skill-set to the game but they all have a…
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Are You on Top of Coronavirus Crisis? 5 Things Your Organization Should Be Doing Right Now
Coronavirus is threatening public safety and has the potential to damage organizations significantly, even those who do not have operations in China. The situation is unfolding rapidly and unpredictably. There…
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Regulatory Capture – Boeing Lays It Bare
What is ‘regulatory capture’? It is a situation where a regulated organization has too much power over the decisions of its regulator. The Boeing scandal is a great illustration of how…
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62% of Organizations Have PR Crisis Plans, Just 49% are Updated; Cyber Crime Lacks Attention
It’s a common coping mechanism. Avoid planning for or discussing something that you don’t want to face and it will go away, as if it never existed. While we know…
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Powerful Stakeholder Communication Workshop
Why communicate at all in a crisis? How can you be sure your message will help the situation and not make it worse? With all the storm of other communications…
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Building Your Crisis Resilience Never Stops— A Checklist for Improvements!
Download your checklist here! Building organisational crisis resilience is a never-ending game: new teams are on board, new business streams, operations, or production sites are launched and new markets are open, all…
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Crisis Management 3.0: Between robots and big data, what’s left for humans?
I like to spread the idea that robots will soon be able to manage corporate crises thanks to big data, metadata, IT improvement such as blockchain and artificial intelligence, and…
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Interview: Leadership in crisis management and corporate risk avoidance
By SecurityBrief Australia in preparation of the ASIAL Security Conference in Melbourne on 25-27 July, 2018. In today’s world, the main driver of corporate risk is extreme stakeholder outrage. This…
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An Oscar for the Crisis Leader
In the three-part blog series on core crisis team roles we kicked off in late 2017, we already addressed the critical roles of Crisis Logger and Crisis Manager. Last but…
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What Questions Should Your Board of Directors be Asking About Crisis Management?
In recent months, we have all heard about the Apple Company and the public backlash to the disclosure of its company’s tax avoidance plan or the Weinstein Company and accusations…
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Top 5 Reasons Mass-Scale Conferencing Should be Part of Your Crisis Response Plan
What if I told you that there is technology available that can handle a live, 2-way conversation with hundreds or thousands of participants at once without hearing everyone talking at…
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Crisis Manager, Crisis Leader: Who is Who and Who Does What?
In our last blog we wrote about the importance of the Crisis Logger on a crisis management team. This month we are focusing on two other core roles on the…
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Take Note! Logging – The Much Overlooked And Underrated Crisis Skill
Nearly three quarters have passed of what can already be labelled a turbulent year: political scenes have changed dramatically and tensions between some nations are surging, one city after another…
Read MoreSurprise, You’ve Just Been Quoted!
Do you know the secret code word reporters use when they call you, to signify that you’re being quoted? Read on and I’ll tell you.The subject came to mind after…
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