VIRTUAL TOWN HALLS
Emergencies and crises create a vacuum for information. Passive communications technologies struggle to cut through the noise during these critical times.
Using the Virtual Town Hall, a push method of engagement that makes the phone ring, allows you to have a direct, secure, and highly-controlled conversation and deliver vital information to the people most effected by an emergency.
In special circumstances, events can be set-up within hours. Converso provides a level of support unequaled in the industry to ensure the event meets the information needs of the audience and enhances the client’s reputation.
ONLINE STRATEGIC SIMULATION
A traditional crisis simulation exercise conducted over a few hours mainly tests and practices short term operational response to a given crisis scenario. It does not allow for the exploration of the noises, signals and issues that may lead to a crisis nor for the practice of the extensive and complex crisis implications, which are usually encountered over the longer term and may be more damaging than the first few hours of the event itself.
In today’s ever-changing risk environment and stakeholder scene, the enhanced ability of an organization to steer its course is critical to address complex business challenges and define sustainable strategies effectively.
CRISIS AND LITIGATION COMMUNICATORS ALLIANCE (CLCA)
CS&A International is a member of The Crisis & Litigation Communicators Alliance, a global network of expert firms in crisis management, communication and litigation that assist clients and their legal teams with communication techniques in high-pressure, high stakes and dynamic situations.
MASS NOTIFICATION ALERT SYSTEM
Providing a secure, scalable, and reliable emergency management application, Everbridge Mass Notification with Incident Communications enables enterprises and governmental entities to send notifications to individuals or groups to keep them informed before, during and after critical events
REPUTATION RISK INSURANCE POLICIES
Beazley has partnered up with CS&A to provide crisis and reputation management expert support as part of its Reputation Risk Insurance policies.