Risk and Crisis Management
News and Social Media
NGO and Government Affairs
Crisis Communication and Reputation Management
HSE (Health, Safety & Environmental) Management
Disaster Recovery And Business Continuity Planning
Humanitarian & Stress Support and Communication
Our Team Includes Experts In
MEET THE EXPERTS
Managing Partner CS&A
Caroline Sapriel is the founder and Managing Partner of CS&A, a specialist risk and crisis and business continuity management consulting firm with offices in Hong Kong, the United Kingdom, Belgium, The Netherlands, Singapore, and the United States.
With over 30 years’ experience in risk and crisis management, Caroline is recognized as a leader in her profession and acknowledged for her ability to provide customized, results-driven counsel at the highest level.
Senior Partner CS&A
Dirk Lenaerts is Joint Managing Director of CS&A. Dirk works with clients internationally to assess risk, evaluate their crisis management capabilities and designs response structures and processes specifically suited to their organization, environment, culture, and the risks and issues they face.
Dirk Lenaerts is particularly involved in the development of products and tools, such as Crisiscom© and CrisisScan©, that help clients enhance their risk and crisis management capability.
EUROPE – MIDDLE EAST – AFRICA
Based in Portugal, Gil works with clients internationally to aid in the development and implementation of their risk management systems and crisis processes. He also supports clients in their advancement of stakeholder mapping and scenario planning capabilities, as well as overall business continuity and contingency planning.
He is particularly involved in the creation of scenarios for crisis exercises, and the development and facilitation of simulation drills.
As CS&A’s Business Manager, Barbara Helmer supports the CS&A team in all aspects of business administration and liaison with international clients leads including contracts and finances.
Barbara also supports and participates in the facilitation and delivery of client projects.
Cathy is a former Brussels based correspondent for both the BBC and GMTV and was a main presenter of Channel Four News in the UK.
Louis Cauffman is an Associate with CS&A providing clients with specialized counsel and training in the areas of stress management as well as public and family assistance in preparation for and/or during crises.
Emanuele Capra is an Associate with CS&A based in Milan, Italy, with extensive experience in operational crisis & risk management, business continuity, information security, GDPR, operational improvement and related services.
Associate Cameraman & Film Director
A longstanding associate of CS&A International, Jurrit is a cameraman and photographer based in Belgium working with CS&A clients throughout Europe.
With over twenty years experience, he is an indispensible professional who co-delivers CS&A’s training programmes including Crisis Media Training, Spokesperson Coaching and Crisis Simulation Exercises
Ian Tope is a Senior Associate with CS&A based in the United Kingdom. Through his experience in Senior Leadership positions in the oil and gas industry across the globe, Ian Tope provides CS&A’s clients with best practice in Technical Safety Engineering, Process Safety Assurance, Project Management and Risk Management.
John de Beus
John de Beus is an Associate with CS&A based in Spain. Prior to joining CS&A, John has had a wide-ranging career in Shell, which included the development and operationalization of company capability to carry out business contingency and continuity planning, crisis management and operational emergency response.
Alan Morrison is an associate of CS&A based in the Governor's office in Montserrat with a focus on hurricane and volcano preparation and response, providing clients worldwide with expert counsel on all types of business continuity, crisis management and emergency response issues.
Nick is an associate with CS&A International based in London. With nearly 30 years’ experience across a number of sectors – financial services, healthcare, technology, outsourcing, deep-water drilling, auctioneering and silicon mining and production, Nick brings legal expertise to CS&A clients preparing or responding to emerging issues and crises.
Benjamin Sylvand is an Associate with CS&A based in France. With extensive negotiation and mediation experience, Benjamin Sylvand supports clients in the analysis of conflict and complex situations and the development of bespoke response strategies as well as the conduct of negotiation and mediation.
Of Russian nationality, Lina Kolesnikova is an Associate with CS&A based in Brussels, with extensive experience in both the governmental and non-governmental sectors including the OSCE (Organization for Security and Cooperation in Europe), the Centre for European Policy Studies (Brussels-based think-tank) and the International Crisis Group (international NGO working in conflict prevention).
Whitney Foard Small is a Senior Associate of CS&A based in Bangkok, Thailand. With extensive experience in crisis communication and management across industry sectors, Whitney is ideally suited to work with CS&A’s clients at the executive level.
Linda V. Fancy is an Associate of CS&A International based in Hong Kong. She offers stress management and leadership resilience training and coaching to CS&A clients as an important part of the overall risk and crisis management preparedness.
Aung Win is an Associate with CS&A based in Yangoon, Myanmar. With extensive safety management experience the oil and gas industry specifically, Aung Win supports clients in the development of emergency response scenarios, training and exercises, as well as in various aspects of safety assessments and audits.
Thomas Helmer is a Senior Director with CS&A based in Hong Kong. Prior to joining CS&A, Thomas Helmer had a wide-ranging career in Shell, which included assessing the effectiveness of risk management, business contingency planning and continuity, crisis management and emergency response.
Semmy Huang is an Associate of CS&A International based in Hong Kong looking after clients in the Greater China Region.
Ann Andrews Morris
Ann Morris is a Washington, DC-based CS&A Associate. Ann has more than 20 years of experience in national news media, corporate, and nonprofit communications. Her expertise is in crisis communications, public relations, strategic communications, and media relations.
Mark Bernheimer is an associate of CS&A, based in Los Angeles and looking after the firm’s clients throughout the United States. With special expertise in media training, Mark calls upon a rich background in journalism.
Ernst den Hartigh
Ernst den Hartigh is an Associate with CS&A based in Louisiana, USA, providing clients world-wide with crisis management and emergency response advice.
Carl is an Associate with CS&A based in Toronto, Canada. He is an Accredited Business Communicator (ABC) with 20 years of experience in communications, media relations, and stakeholder engagement.
Stéphane Prud’homme is an Associate of CS&A based in Montreal, Canada. He has over 20 years of experience in Canada, in China and in Southeast Asia, with both large Canadian corporations and international agencies, in the fields of crisis management and emergency communication, reputation management, credibility building, global communication strategy, traditional and online public relations and business communication.
André Benoît is an Associate of CS&A based in Montreal, Canada. He has over 25 years of experience in the Americas, Eastern Europe, the Middle East and Africa, holding senior expatriate roles within large global CPG companies in the tobacco and food industries, active in the fields of public affairs, government relations, global strategic communications, and reputation & crisis management in high-pressure, rapidly changing business environments.