“We take a long-term strategic view of crisis resilience using an integrated business contingency framework with our clients.
The research findings are a testament to our innovative solutions in response to our clients’ changing needs.”
This paper examines whether specific leadership competencies are relevant in a cyber crisis and what it takes to manage one effectively.
“According to a 2019 survey conducted by CS&A International and PR News, about 62% of companies had crisis plans though it was uncertain how many updated them on a regular basis. Almost 60% of the middle and senior managers surveyed said they never conducted a crisis exercise or were not sure how often their companies’ held exercises.”
Edward Segal. "Training Exercise At U.S. Capitol Underscores Need To Ensure Crisis Plans Will Work" in Forbes June 7, 2021

Available as an audiobook as well as an eBook.
Please, contact us to get a copy.
Commemorating CS&A International’s 25th anniversary, the book chronicles major crisis cases over the last 25 years, one from each year.
Caroline Sapriel and Dirk Lenaerts, partners of CS&A International, draw key lessons from the cases, which are curated to cover a wide range of industry sectors, span various countries and reflect different crisis typology.

Available as an audiobook as well as an eBook.
Please, contact us to get a copy.
Learning From Real Stories Told by Real People. Management: Tales from the Front Line, a unique audiobook, takes a new approach to the topic of crisis communication and management by using storytelling to convey crisis management best practices.