Crisis readiness is a journey and not a destination. With the world more prone to crisis, building organisational crisis resilience is essential. As we become more interconnected, our vulnerability to crisis increases. The rapid spread of the coronavirus showed how entwined supply chains, technology, and travel are with the global economy and society. Our digital interconnections leave us vulnerable to cyber attacks that can stop business in its tracks. Weather and climate-re

Senior Associate Whitney Small is a steadfast partner for CS&A clients, helping them navigate crisis and communication challenges.

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Senior Director at CS&A International, Thomas Helmer, knows what it takes to build resilience amid uncertainty in high-risk sectors.

Meet Benjamin Sylvand, one of our Associates. He shares some insights that help to make him a valuable member of the CS&A team.

As well as improving lives, tech & AI introduced challenges that cause & contribute to crises. They can also help enhance crisis resilience.

This article first appeared in April 2023 in Catalyst, which is the official publication of the International Association of Business...

Solid crisis resilience rests on three pillars: One, tried and tested processes; two, competencies; and three, superior judgement gained from experience. All three aspects work hand in hand, and any one of the three missing causes imbalance and risks “bringing the house down.” In recent years, several crisis management surveys (including the one jointly conducted by PRNEWS and CS&A International in 2019) highlight some concerning gaps in organisations’ overall crisis readines

We wish to celebrate this milestone and honour all of you who have been part of this journey: Our clients, our team and our business associates, many of whom have become friends over the years In January 1991, our first assignment was to write a Crisis Manual for one of Asia’s main airlines and we never looked back after that. From humble beginnings working from a home office in Hong Kong and fully expecting to have to hire office space for an expanding team, here we are 30 y