Caroline SaprielMay 4, 20234 min readPreventing a Reputation Meltdown — Crisis Leadership in ActionThis article first appeared in April 2023 in Catalyst, which is the official publication of the International Association of Business...
Caroline SaprielMar 30, 20234 min readIt’s time to add eLearning to Your Crisis Preparedness ProgrammeSolid crisis resilience rests on three pillars: One, tried and tested processes; two, competencies; and three, superior judgement gained...
Caroline SaprielJan 26, 20213 min readOn this day 30 years ago, CS&A International was bornWe wish to celebrate this milestone and honour all of you who have been part of this journey: Our clients, our team and our business...
Caroline SaprielDec 9, 20204 min readHope for the Best and Plan for the Worst- Or Should it be Plan for the Worst and Hope for the Best?As we are nearing the end of 2020, this 17th century adage has been our moto throughout this unprecedented year. What has it meant for us...
Cathy HeeleyOct 19, 20203 min readHave You Thought About Crisis Team Fatigue? 5 Tips to Avoid It and Re-Energise Your TeamYour crisis team has been on high alert, even in top gear, since March. Have you addressed the impact that this may have if something...
Anthony SpotaSep 10, 20205 min readSharpening your Crisis Leadership Skills for the Challenging Times Aheadby Anthony Spota and Caroline Sapriel For the last 6 months the Covid-19 pandemic has put a massive amount of stress and responsibility...
Cathy HeeleyMay 18, 20202 min readCovid-19: The Communication Pitfalls of Comparative Statistic“But their numbers are better than yours!” In a good recording system you take into account both confirmed and suspected cases,” said...
Cathy HeeleyApr 2, 20202 min readCovid-19 – Your Worst Case Scenario? Think Again!One of the key pillars of great crisis management is the development of worst-case scenarios. This skill has two contexts: In your...
Cathy HeeleyFeb 14, 20204 min readWhat Good is Your Lawyer in a Crisis? 5 Things She/He Can Bring to the TableThe wisest leader once pointed out that a successful leadership team is like a successful football team: Everyone brings a different...