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Surprise, You’ve Just Been Quoted!
Do you know the secret code word reporters use when they call you, to signify that you’re being quoted? Read on and I’ll tell you. The subject came to mind after a client sent me a USA Today article entitled Retail Giants Enable Trucker Exploitation . The article includes serious allegations of labor abuse involving several major US brands. Not surprisingly, many of those brands chose not to participate in the story, apparently concluding that the PR risks outweighed any pot

Mark Bernheimer
Aug 3, 20172 min read


Got a Crisis? Who You Gonna Call?
Engaging Government Before-During And After A Crisis It is every company’s worst case scenario – safety claims about your number one...
Janice Armstrong
Apr 17, 20173 min read


The CEO at the Helm in a Crisis?
Much has been said over the years about the role of the CEO in a crisis. From those staunchly advocating that the top man or woman must...

Caroline Sapriel
Mar 23, 20176 min read


The Cognitive Competency of Crisis Management
How to tap the mastery of unconscious reasoning By Linda V. Fancy, founder of MeManagement I’ve heard it said the best we can do in life is to get out of the way of ourselves to let the miraculous shine through. But what does that mean in the context of crisis management preparation? According to industry standards, a well-prepared team has a robust and resilient attitude towards facing challenges that comes from the cultivation of confidence and competence. Yet according to

Caroline Sapriel
Sep 4, 20166 min read


Working with Journalists During a Crisis
During my years working in Corporate Communications at The Boeing Company, we had a number of high profile incidents and accidents that...
Mark Hooper
May 25, 20165 min read


Understanding Stress in Crisis
Insight on how to strengthen your resilience By Linda V. Fancy, founder of MeManagement You may be professionally primed and systemically...

Caroline Sapriel
Apr 17, 20164 min read


There Are Social Media Simulation Platforms And There Are Crisis Simulation Platforms!
As the market is getting flooded with a variety of tools that purport to be crisis simulation platforms, it is high time to end the confusion and provide some clarity on what a true crisis simulation tool is and what it can do to enhance your organisation’s crisis resilience. With the advent of social media, a number of developers have launched social media simulation tools that are positioned as crisis simulation ones. Such tools typically simulate social media pressure and

Caroline Sapriel
Jan 7, 20162 min read


CS&A Offers State of the Art Social Sensing Capability in tie up with Crowdsense
CS&A International, a leading specialist risk, crisis and business continuity management consultancy, and Crowdsense, provider of an early warning and incident management system using social media, are pleased to announce the signing of a new strategic cooperation agreement that will offer clients state of the art social sensing capabilities. With the increasing incidence of threatening events and the viral speed at which they propagate, the ability to detect early and mitiga

Caroline Sapriel
Dec 1, 20152 min read


AUDITING: A CHORE OR AN OPPORTUNITY TO DRIVE IMPROVEMENTS?
By Thomas Helmer, Senior Director, CS&A International – As published in AmCham Connect on 2 November 2015. From achieving compliance to...

Thomas Helmer
Nov 9, 20153 min read
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