It’s a common coping mechanism. Avoid planning for or discussing something that you don’t want to face and it will go away as if it never...

Why communicate at all in a crisis? How can you be sure your message will help the situation and not make it worse? With all the storm of...

I like to spread the idea that robots will soon be able to manage corporate crises thanks to big data, metadata, IT improvement such as...

By SecurityBrief Australia in preparation of the ASIAL Security Conference in Melbourne on 25-27 July, 2018. In today’s world, the main...

In the three-part blog series on core crisis team roles we kicked off in late 2017, we already addressed the critical roles of Crisis Logger and Crisis Manager. Last but not least, to conclude the series, this month’s blog is all about the Crisis Leader. Often compared to a sport’s team captain, the Crisis Leader is the one who positions his team’s “players” and directs them throughout the crisis. He or she makes the tough calls often on the basis of incomplete information, t

In recent months, we have all heard about the Apple Company and the public backlash to the disclosure of its company’s tax avoidance plan...

What if I told you that there is technology available that can handle a live, 2-way conversation with hundreds or thousands of participants at once without hearing everyone talking at the same time? And what if I told you that you could call them all, rather than them having to call in? This does exist and it has been an incredible tool when used in a major crisis. The city of Fort McMurray was evacuated May 4, 2016, just before a massive forest fire hit the city. The damage

In our last blog, we wrote about the importance of the Crisis Logger on a crisis management team. This month we are focusing on two other...

Nearly three quarters have passed of what can already be labelled a turbulent year: political scenes have changed dramatically and tensions between some nations are surging, one city after another was shaken by terrorist attacks, draughts caused record-setting wildfires, two horrific fires will haunt London for years and have huge implications on building standards, two worldwide cyber attacks targeted big corporations, hurricane Harvey caused incredible damage, and more hurr